StarRez Training
Confused about how to do Room Condition Reports, Work Orders, Checking-in and out residents and all things StarRez? We have got all the information for you!
StarRez Links
StarRez Web, the administrative (non-student use) side of StarRez, can be accessed by approved users at: https://uic.starrezhousing.com/StarRezWeb/dashboard/.
- When signing on, always make sure that you are selecting UIC – Staff SSO Login
The Housing Portal is the external, customer-facing side of StarRez. Administrative actions are not done in the Housing Portal, but in StarRez Web. The Housing Portal can be accessed at: https://go.uic.edu/applyhousing.
How to edit Student Staff indicators
How to edit Student Staff indicators
Mobile Set-up
StarRez Pin Recovery for Staff
Step-by-Step Instructions for Setting and Activating a New Device
Step-by-Step Instructions for Setting and Activating a New Device
Assistance Animals
Step-by-Step Instructions for Adding Registered ESA/Service Animals
Step-by-Step Instructions for Adding Registered ESA/Service Animals
Room Condition Reports
Navigating and Processing RCRs
Configuring Room Inspection Runs and Templates: Step-by-Step Instructions
Configuring Room Inspection Runs and Templates: Step-by-Step Instructions
Navigating and Processing Room Condition Reports using the Housing Portal (student view)
Navigating and Processing Room Condition Reports using the Housing Portal (student view)
How to conduct a Room Condition Report Checkout (mobile app for student staff)
How to conduct a Room Condition Report Checkout (mobile app for student staff)
Work Orders
Navigating UIC's Work Order Submission Process
Processing and Printing Work Orders
Navigating Maintenance Requests on StarRez Web
Front Desk
Checking In a Resident Using the StarRez App
How to Check In and Out Residents Using StarRez Web
Navigating and Issuing Loaner and Other Keys
Navigating and Editing Permanent Key Information
Utilizing StarRez to Issue Desk Resources
Navigating StarRez Web: Receiving and Issuing Parcels
Navigating Note Options for Loaner Key Issuance and Lockouts
Navigating Note Options for Loaner Key Issuance and Lockouts
Applying Charges to a Resident's Account
Applying Charges to a Resident's Account
Housekeeping Tool
Navigating and Managing Campus Housing Occupancy and Housekeeping: A Step-by-Step Tutorial
Navigating and Managing Campus Housing Occupancy and Housekeeping: A Step-by-Step Tutorial
How to pull the Housekeeping Tool report
Sending emails through StarRez Web
Step by step tutorial on how to send emails via StarRez web (professional staff usage)
Step by step tutorial on how to send emails via StarRez web (professional staff usage)