Campus Housing Coronavirus Updates

1. It is our intention that you will remain in your currently assigned room/unit during this time. In the event it becomes necessary to relocate you for health and safety purposes, you will be expected to do so quickly and on short notice. Please be prepared to move your belongings quickly.
2. You will still be held to the policies of the institution, as outlined in the Student Conduct Code and Residence Life Community Living Guide. Students found in violation of these policies will be subject to the Student Conduct process and will likely be asked to find alternative housing accommodations for the remainder of the semester.
3. To limit the movement on campus, Residents are not allowed guests during this time including those with a university i-card. You may have someone assist you when you are moving out and they are required to sign in at the desk. In the event that our staff become aware that you are hosting a guest, you will be asked to immediately to escort them out. If you have an approved LOA on file for a Personal Assistant, a Campus Housing team member will be in contact with you.
4. All students should refrain from social gatherings, are encouraged to stay in their own room/unit, and should practice social distancing of 6 feet or more. Please review the recommendations from the CDC regarding social distancing.
5. All lounges including the Learning Resources Centers are closed. Kitchen areas and laundry facilities will remain open. Please make sure to sanitize all your cookware and take back to your room with you immediately after use. We ask that you practice social distancing in these spaces limiting to no more than one (1) person using the space at a time.
6. Residents should continue to submit work orders unless otherwise specified. Residents may experience a delay in services due to reduced staffing.
7. While our desk operations remain open, these hours are subject to change on short notice. We ask that you please keep track of your keys at all times and keep your swipe card on you should you find in necessary to leave and re-enter the building.
8. In the event you start experiencing symptoms of the COVID-19 virus and/or it becomes necessary for you to self-isolate, you should immediately report your symptoms to Student Health Services (312-996-2901) and stay in your room to avoid further exposure while awaiting further instructions. Do not visit public spaces, go to work, or leave your unit if you have cold or flu-like symptoms (elevated temperature, fever, cough, shortness of breath).
9. You will remain financially responsible for housing charges incurred through your stay. Should you complete a contract cancellation before the end of the Spring 2020 semester and follow posted check-out procedure, you will receive a prorated refund.
10. Preferred communication between residents and staff are phone calls and emails in an effort to limit person-to-person exposure. Please reach out to your Resident Director via email to set up an appointment if you require non-emergency assistance.
11. Please use stairs rather than sharing an elevator with more than four passengers.
12. Gatherings within residence halls have been temporarily suspended until further notice.
13. Residents may enter the building only by swiping their valid UIC ID at the desk. It is your responsibility to ensure that non-residents do not follow you inside.

Yes, the Chicago Health Department has confirmed that moving out of student housing to reside somewhere else is still permitted during the shelter in place order.

You may wish to consult with family, guardians, and/or medical providers (for those with medical conditions) to determine what works best for you. We are here to support your decision.

We are empowering students to choose what works best for them. We recognize that leaving campus may not be desirable or possible for all students, and we will work to ensure students remaining on campus will continue to be supported.

Complete the Online Contract Cancellation Form here.

With the recent changes regarding course delivery for the remainder of the semester, residents have the option to cancel their current housing contract, receiving a prorated refund for the housing and meal plan costs based on your check-out date.

For those that do choose to cancel their current contract agreement and move out of Campus Housing, refunds will be credited to their account within 14 days of submission of a contract cancellation form and successful check-out of Campus Housing.

• Remove all trash from your bedroom and common areas of the unit
• Remove all personal items in your bedroom and commons areas of the unit
• for expediency, you do not need to clean your unit
• Be prepared to move yourself out – there may not be carts or other tools available to assist your move out
• Limit the amount of guests that will assist your move out – social distancing
• Check out in-person at the front desk of the residence hall you live in once all of the above is complete

No, there is no deadline. However, refunds will be calculated on a prorated basis based on a resident’s check-out date.

To complete your check-out, please mail your keys in a secure envelope (if the envelope becomes damaged and the keys lost, the cost will be assumed by the resident) with a note that includes your first name, last name, netID, room number, and 9 digit UIN. Please mail your keys to your housing officer at the respective address below, based on your on-campus residence. When you mail your keys, please also send your housing officer an email with the same information written on your note.

If you still have items in your room on-campus, do not mail your keys. Campus Housing will be in communication with you about returning to campus to pick your belongings once the shelter at home order has been lifted. Your check-out will be processed once your retrieve all personal belongings. Your prorated refund will be based upon the date you submitted your online cancellation form.

Commons West, Courtyard |email: bevans25@uic.edu| address: Brian Evans – 700 S. Halsted St, Chicago, IL, 60607

Academic & Residential Complex | email: mambus2@uic.edu| Miranda Perry – 940 W Harrison St, Chicago, IL 60607

James Stukel Towers, Maria Robinson Hall, Thomas Beckham Hall | email: denton3@uic.edu| Kechia Denton – 718 W James M. Rochford St, Chicago, IL 60607

Polk Street Residence, Single Student Residence | email: reginaj@uic.edu| Regina Jones —  1933 W Polk St, Chicago, IL 60612

Due to the large volume of email and phone calls, we are experiencing a longer than usual response time. If you have submitted your form, please proceed through the check-out process by removing your belongings and returning your keys. We will cross-reference submitted cancellations to our check out list and then process refunds based upon a prorated charge.

Refunds will be prorated and based on your check-out date.

Your financial aid will not be affected by your decision to remain or leave.

The university will remain open with essential services available in a modified format.

Yes. Each residence hall is managed by full-time staff, and modified dining services will be available. UIC student support staff will be available to students, including the University Police Department (UICPD), the University Student Health Services (including Counseling and Psychiatric Services), and Residential Life, custodial, and facilities staff.

Room change requests are not being processed during the current COVID-19 response as a means to mitigate and reduce exposure to other members of the Campus Housing community.

No, we are not able to forward mail. Residents that have moved out of Campus Housing should visit the USPS website for mail forwarding options for regular mail. Packages that are not picked up will be returned to sender. We strongly encourage you to check the shipping address of any current orders, packages, and billing information. Additionally, make sure to change the address or cancel subscriptions boxes you receive.

Students who officially cancel their contract and move out will take all of their belongings with them. Students who leave temporarily but keep their housing contract can return to campus to collect essential items or materials needed for their classes once Campus Housing operations normalize.

Due to the lack of available space and volume of students, we are not able to provide storage on campus. Please check the Campus Housing website in the coming days for move out resources that you can contact for assistance (e.g., movers and storage options) and additional details.

In order to qualify for a housing refund or proration, you must submit a housing cancellation form and return your keys to the front desk. Note that any items remaining in the room once all roommates have left for the semester will be disposed of. We truly wish to avoid this, so please remember to take all your belongings by the end of your contract.

To be clear, no decisions have been made yet. As we shared above, decisions will be made on consolidation once we understand how many students choose to remain in the residence halls. The residence halls that may be affected by consolidation have not been determined yet. If and/or when we proceed with consolidation, residents should be prepared to relocate if it’s deemed necessary to another facility on campus. We will provide more detail in the coming days. But please know that we will be taking student safety into consideration in any housing effort, as your health is our priority. If we do consider consolidations, we would also seek to be as minimally disruptive as possible.

No. Public health officials have determined that there are no high-risk contacts from this case, meaning no one is at significantly higher risk of contracting it from the infected individual than would be expected in the general population.

In the event a resident is required to self-isolate, we will relocate the resident to a safe location (which may not be their original room) and ensure that the resident is isolated. However, we will make sure they have meal service and other resources they may need during the isolation period. We will also work closely with University Health Services (UHS) and the Public Health Department to ensure the safety of our campus community and to limit spread.

• The staff is focusing on cleaning tables and touchpoints throughout our facilities. This includes hourly wipe-down of touch areas, e.g. building entrances and exits, elevator buttons, light switches, etc.; increasing wipe-down of common area tables; utilizing hospital-grade disinfectant/detergent that is a cleaner, sanitizer, fungicide, mildew stat, and virucide.
• Staff are instructed to wash hands frequently. This is currently part of production standards with staff washing hands between tasks, after taking breaks, between changing gloves and as required by health code.
• Culinary staff wears disposable nitrile gloves anytime they are producing a product that is ready to eat for the consumer. They also use gloves when serving the customer.
• Dining has several stations throughout each facility that provide sanitizer to guests.
• Dining has also moved away from self-serve stations.

Yes, the Food Pantry will be open twice weekly. See the following link for more information: https://wellnesscenter.uic.edu/resources-and-services/pop-up-pantry/.